khx8's Privacy Policy

1 Introduction and Scope

khx8 ("we", "our", or "platform") operates a reliable online gaming and betting service for users in Bangladesh. This privacy policy ("policy") describes what information we collect, how we use it, and how we keep it secure when you visit khx8.cam, register, or use any of our services.

This policy applies to our website and all associated digital services. By using our services, you are considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

2 Information We Collect

We collect various types of information to improve your experience and to operate our services properly. These are described in detail below.

2.1 Registration and Identity Information

• Full name and date of birth
• Email address
• National ID or passport details (for age and identity verification)
• Residential address
• Account username and password (stored in encrypted form)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
• Deposit and withdrawal history
• Transaction amounts and timestamps

2.3 Technical Information

• IP address and device identifier information
• Browser type and version
• Operating system
• Cookies and session data
• Date, time, and duration of website visits

2.4 Gaming Activity Information

• Play history and betting records
• Details of bonuses and promotional benefits received
• Customer support communication records

3 How We Collect Information

We collect your information in the following ways:

• Directly provided: Information you give us yourself when filling in registration, login, deposit, or withdrawal forms.
• Automatic collection: When you visit our website, through cookies, log files, and similar technologies.
• From third parties: Verified transaction information from identity verification services or payment processors (bKash, Nagad, Rocket, Upay).
• Live chat and communications: Messages you send to our 24/7 customer support.

4 Purpose of Using Information

khx8 uses your personal information only for specific, lawful, and clearly defined purposes. We use your information for the following reasons:

4.1 Service Delivery and Operations

• Creating and managing your account
• Processing deposit and withdrawal transactions
• Providing gaming services, bonuses, and promotions
• Managing the VIP program (Bronze, Silver, Gold)

4.2 Security and Fraud Prevention

• Verifying your identity and keeping your account secure
• Detecting unauthorized access and fraudulent activity
• Complying with Anti-Money Laundering (AML) regulations
• Ensuring responsible gaming and monitoring at-risk behavior

4.3 Customer Service Improvement

• Resolving your inquiries and complaints
• Providing a personalized gaming experience
• Identifying and resolving technical issues

4.4 Communication and Notifications

• Sending important account updates and transaction notifications
• Sending security-related alerts
• Sending promotional information with your consent

5 Information Sharing and Third Parties

khx8 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary financial information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
• Identity verification services: With trusted verification organizations to confirm age and identity.
• Technology partners: With IT service providers required for platform operations, who are bound by strict confidentiality agreements.
• Legal requirements: Where required by a valid order from a competent court or authority, or by legal obligation.
• Business transfers: In the event of a company merger, acquisition, or asset transfer, where you will be notified in advance.

6 Cookies Policy

Our website uses cookies and similar tracking technologies to function properly and to improve your experience.

6.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the website — maintaining login sessions and ensuring security. These cannot be disabled.
• Functional cookies: To remember your preferences such as language and settings.
• Analytical cookies: To analyze website usage and improve services.

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. Please note that disabling cookies may limit some website functionality.

7 Data Retention and Security

7.1 Retention Period

We retain your personal information for as long as your account is active and as needed to provide our services. Even after an account is closed, certain information may be retained for applicable periods due to legal, financial, and regulatory obligations.

7.2 Security Measures

khx8 uses industry-standard security measures to protect your information:

• SSL/TLS encryption — all data transmissions are secured
• Encrypted database storage
• Two-Factor Authentication option
• Regular security audits and vulnerability testing
• Restricted staff access — only authorized personnel can access your information
• 24/7 security monitoring

8 Your Rights

As a user of this platform, you have the following rights regarding your personal information:

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or outdated information in your account.
• Right to erasure: In certain circumstances you may request that your information be deleted, although some information may be required to be retained due to legal obligations.
• Right to restrict processing: The right to request restriction of the processing of your information in certain circumstances.
• Right to withdraw consent: You may withdraw consent given for marketing communications at any time.
• Right to lodge a complaint: If you have a complaint about our data processing practices, please contact us directly.

To exercise these rights, please contact our customer support. We will verify your request and respond as quickly as possible.

9 Children's Privacy

khx8's services are only for individuals aged 21 or older. We do not knowingly collect any personal information from minors.

If we learn that someone has opened an account by providing false information about their age, we will immediately suspend that account and delete all associated information. If you believe a minor is using our platform, please contact us without delay.

10 Policy Changes

khx8 may update this privacy policy from time to time. If any significant changes are made, we will inform you in the following ways:

• A clear notice will be displayed on the website
• A notification will be sent to your registered email
• The "Last Updated" date at the top of the policy will be changed

Continued use of our services after any changes means you are considered to have accepted the updated policy. We therefore recommend that you review this policy regularly.

11 Third-Party Links and Services

Our platform may sometimes have connections to third-party payment gateways or game providers (such as Pragmatic Play, PG Soft, JILI, Spribe). These external entities have their own privacy policies and we are not responsible for their practices.

We recommend that you review the relevant third-party privacy policy before using their services.